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faq

Choose a tour in our catalog, pick a date and send a request through the booking form or by email. Our manager will confirm availability within 24 hours and send you the details. Your place is secured once the deposit is paid.

You can cancel your booking, but cancellation terms depend on how far in advance you notify us. If canceled more than 30 days before departure, you may receive a partial or full refund. Closer to the departure date, cancellation fees apply. Full details are in our booking policy.

Yes, travel insurance is required for all our tours. It must cover mountain activities, medical treatment and emergency evacuation. Please send us a copy of your policy before departure.

Every group is led by certified guides trained in first aid and mountain rescue. Guides carry satellite communication and stay in contact with local rescue services. If a route becomes unsafe, we change the plan or return to base.

Yes, we organize private and corporate trips for groups of any size. We will tailor the route, dates and difficulty to your team. Tell us about your plans, and we will prepare a personal offer.